FREE Shipping NZ Wide

Terms and Conditions -Public

Shipping Policy

Free Nationwide Shipping New Zealand

We will process your order within 1-3 business days (excluding weekends and holidays) following payment in cleared funds after receiving your order confirmation email.

Payment by online banking is usually cleared the next business day. 

We will send you an email notifying you when your order has been shipped. Please allow up to 5 working days for delivery domestically, or 3 weeks internationally

Delays in processing and shipping may be experienced as a result of courier delays that are unfortunately out of our control, or in the rare case of business shutdowns for personal holidays.

Domestic Shipping Rates and Estimates

Shipping Option       Estimated delivery time      

Local                         1 to 3 business days

South Island             1 to 3 business days          

Rural address          1 to 5 business days          

North Island             1 to 5 business days          

 Deliveries are made Monday – Friday. 

Returns Policy

All our garments are inspected prior to dispatch to ensure your garment is delivered in premium condition. If you are not satisfied with the garment you have ordered, please return it to us in its original condition, within 7 days of receipt.

We will replace or refund using the same method of payment you used to pay. However, we will only accept returns that are in original condition with all labels and tags still attached to receive a full refund minus shipping costs. Return shipping is at the expense of the customer.

All returns require a return authorization from Wild Coast, please ensure the following details are provided: Name, Phone Number, Email, Place of Purchase, Proof of Purchase.

Warranty

Wild Coast Goods come with a 12 month replacement warranty against manufacturing defective parts or workmanship as judged by us. The longevity of Wild Coast Goods maybe compromised if appropriate care is not taken. This warranty does not cover damage by accident, improper care, negligence, normal wear and tear, the natural breakdown of colours and materials over extended time and use or excessive force by you or any third party users and is limited to the replacement of goods to you only and does not extend to the consequential loss or damaged suffered. Only original, unaltered and unmodified items and workmanship are covered, the warranty is void if in our opinion, if Goods have been modified in any way after supply by Wild Coast. If your warranted Wild Coast product fails due to a manufacturing defect in materials or workmanship, our first option will be to repair the item free of charge. If the item is not repairable or the cost of repairing the item exceeds the cost of a new one it will replaced. Damage not covered under the warranty may be repaired at a reasonable rate, repairs vary depending on cost of materials and time required. After the Goods are evaluated a final repair quote will be provided for approval prior to confirmation of repair.

Intellectual Property

The copyright including all material on the Wild Coast website, including text, images, graphics and design of website belongs to Wild Coast. You are permitted to view, copy and print from this website for your personal use only. We do not permit the reproduction or use of website material in any other work without written consent of Wild Coast. Wild Coast is a registered Trade Mark.

 

Your Privacy

We respect your privacy. Wild Coast does not sell or distribute customer contact information unless otherwise required as a matter of law. We maintain our database through updating personal information provided by you. In accordance with the Privacy Act, you have the right to access and request correction or removal of any of your personal information. We may analyse non-identifiable web traffic data to improve our services. If you have any concerns about your privacy, please feel free to contact us.

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